Koki Alpine Resort

Fun For The Family

Winter Wonderland

Fun for the whole family

Best Snowmaking

Fun for All!

Terrain for all levels

Winter Wonderland!

Fun for All!


Booking Terms and Conditions


Deposits:

  • 50% deposit is payable within 7 days for bookings made more than 60 days prior to commencement date.

  • 50% deposit is payable within 48 hours for bookings made less than 60 days prior to commencement date.

  • Full payment is required within 48 hours for all weekend bookings.

  • Balance payment is required at least 4 weeks prior to commencement date.

Cancellations:

  • Full refund less 15% of the total booking cost when cancellation is made more than 4 weeks prior to commencement date.

  • Full refund less 15% of the total booking cost when unit is fully re-let for the duration of the cancelled booking.

  • Full payment is required within 48 hours for all weekend bookings.

  • No refund is payable of the unit is no re-let and cancellation is less than 4 weeks prior to commencement.


To avoid loss of deposits in case of unforeseen circumstances, Koki Alpine Resort recommends holiday insurance.


Organise your travel insurance online with Aussietravelcover and receive 10% discount!



Check In:

  • Check-in: 3pm
    While official check-in is from 3pm, we will endeavour to have your unit ready as early as possible.

    Early arrivals are accepted from 7am on the morning of the check-in.

    While waiting for the unit to be ready, early arrivals can leave their luggage in the secure luggage storage in the reception.

    On the day of arrival, guests have access to all public and shared facilities such as toilet, change room, shower, shared lounge and dining area.

  • Credit card information is taken at check-in instead of the bond for the unit.

  • Full payment is required prior to check-in

Check Out:

  • Check-out: 9am
    While official check-out is 9am, we can grant a late check-out on request, where the unit is not let out to another guest on the day.

    We offer luggage storage and use of public and shared facilities to late departures.

  • At the time of check-out the unit is checked and credit card information taken as bond is destroyed.

  • In case of any damage to the apartment or where extraordinary cleaning of the apartment is required, we will discuss the matter with the guest prior to making any charges on the credit card used as a bond.



    Inclusions

  • All linen and towels, including pool towels are supplied.

  • Minimum stay is 2 nights.

  • For every 6 nights booked, enjoy a 7th night free.

  • Children 2 years and under stay free of charge and cots can be provided on request.

  • All winter bookings of 5 nights or longer, outside budget season, receive complimentary on-snow Accommodation Transfer Service